Service Standards

  • Arrive Alive in Lee's Summit
    We've all seen drivers do crazy things while driving to or from Lee's Summit. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from...
    Published on: Oct 01, 2010
  • Ethics of Automotive Repair in Lee's Summit
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Jun 10, 2011
  • Lee's Summit Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Lee's Summit Total Auto Care is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex ...
    Published on: Sep 30, 2011
  • What Lee's Summit Automotive Service Consumers Should Know
    There are some things drivers should know about Lee's Summit car service and repair. First and foremost, Lee's Summit Total Auto Care cares about you and your family's safety. And we really apprecia...
    Published on: Jun 13, 2012
  • Questions to Ask Your Lee's Summit Service Advisor
    We find that a lot of Lee's Summit drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles&nbs...
    Published on: Oct 31, 2012
  • On Board Diagnostics for Lee's Summit Motorists
    Some Lee's Summit vehicle owners wonder why Lee's Summit Total Auto Care and other Lee's Summit auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at Lee's Summit...
    Published on: Nov 22, 2012
  • Service Center Standard and Procedures
    All Missouri pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...
    Published on: Jun 04, 2013
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Lee's Summit, Missouri, who need answers about diagnostic services. They want to know what diagnostics ...
    Published on: Mar 04, 2014
  • Speak Up: Talking with Your Lee's Summit Total Auto Care Service Advisor
    About 80% of the vehicles on Lee's Summit roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't per...
    Published on: Jul 05, 2016
  • What Lee's Summit Customers like About Us at Lee's Summit Total Auto Care
    A big part of the service we provide at Lee's Summit Total Auto Care for our Lee's Summit customers is education. We want you to feel confident with your service decisions. And we're always open...
    Published on: Mar 07, 2017
  • What You Need to Know from Your Lee's Summit Total Auto Care Service Advisor
    Lee's Summit drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of k...
    Published on: Sep 05, 2017
  • How Does Lee's Summit Total Auto Care Know What to Recommend?
    When you drop your vehicle off at Lee's Summit Total Auto Care in Lee's Summit, they don't just poke around under your hood looking for stuff to do. Lee's Summit Total Auto Care professionals have&nbs...
    Published on: Oct 29, 2017